ABOUT MERTECH           BUSINESS OVERVIEW           VALUE PROPOSITION

Mertech was formed in 2001 in UAE with industry experts of Banking. Mertech founder realized the need of business and technical experts to "Bridge the East and West through Technology" and established Mertech to service the Financial Industry. Our vision is to use he best of the world technical and business expertise to optimize the benefits to our customers. We operate in Middle East, Africa, USA, Europe and offshore development facilities in India.

Our consultants experience with Fortune 500 and SMB clients will help us to align our customer's technology with business. Through our strategic alliances and partnerships we are able to offer clients best-of-breed solutions and services, which is in keeping with our commitment to total customer satisfaction. Proven methodologies, tools and a strong knowledge base support our full system integration capabilities. The blend of domain expertise and technical competence, together with a flexible pricing and delivery model gives the client a better choice from our value-added solutions and services.

All these add up to the client getting highest value for the investment made. This falls in line with our Mission: To be a customer-centric, leading provider of innovative, cost effective IT solutions and services of utmost quality to our clients; to streamline and improve our clients' business performance through new business and technology paradigms... thus enabling success of clients' enterprise.
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ABOUT MERTECH           BUSINESS OVERVIEW           VALUE PROPOSITION

As a global IT services and professional consulting organization, for customized, enterprise wide solutions, it has focused its service offerings in the vertical industries in which it has built expertise. These industries include: Financial Services such as Banking, Manufacturing, Retail / Trading etc.

It provides customers services for e-commerce and enterprise software selected by Mertech and/or its clients; to closely match the business needs of above mentioned specific market segments. Its strategic alliances give its customers access to the latest developments in technology-based business solutions, including business process automation, industry specific solutions such as, Disaster Recovery & Business Continuity, Specialized Financial Services, Business Process Re-engineering, enterprise resources planning, customer relationship management, business intelligence and supply chain management. Mertech's delivery model is supported by these strategic alliances and partnerships.

By customizing, configuring and integrating core business systems with B2B and B2C applications, Mertech can create for its customers an end-to-end technology Value chain that delivers e-commerce and enterprise solutions across the entire enterprise.

Key to its strategy is the Offshore Development Center in India, which provides 24-x7 development and support. Mertech has the ability to attract, develop, organize and retain the talent needed to continuously improve its software development capability.

Mertech's Application Management services are focused on the support of outsourced Business applications, various specialized industry solutions/services, Enterprise applications implementation/services and maintenance services. Application Management services provide full life cycle support of clients' applications through its onsite resources and offshore facilities.

Mertech provides a wide range of information technology services, including enterprise-wide business process solutions, IT training solutions, systems integration and custom software development based on leading technologies.

Mertech provides its services directly and indirectly to end-user organizations, or as a member of consulting teams assembled by other IT consulting firms.
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VALUE PROPOSITION        ABOUT MERTECH           BUSINESS OVERVIEW 

Mertech provides innovative, cost effective IT solutions/services and improves its clients' business performance, by smartly integrating business objectives and information technology. Mertech delivers highest value for clients' investments through its services portfolio such as strategic business consulting, enterprise application services and industry solutions & specialized services, by combining:

Competence in a range of Industries, Disciplines and Technologies: Mertech's consultants and its strategic alliances have expertise in Business Consulting, Enterprise and back office applications and industry specialized services through a best-of-breed solution services and computing technologies, including Internet, client/server architectures, object-oriented technologies, CASE, distributed database management systems, MAINFRAME connectivity, LAN/WAN and telecommunications technologies. Mertech believes that its personnel are effective because of their technical excellence, their industry experience and their strong grounding in the disciplines of project implementation and management.

Customer-Centric Approach: Mertech's project managers and consultants maintain on-going communication and close interaction with customers to ensure that they are involved in all facets of a project and that the solutions designed and implemented by Mertech meet the customer's needs. Mertech's goal is to provide training to its customers during a project to achieve high levels of self-sufficiency among its customers' end users and internal information technology personnel. Mertech believes that its ability to deliver the requisite knowledge base to its customers is critical to fostering long-term relationships with, and generating referrals from, existing customers.

Flexible Offshore Development and Support Model: Mertech leverages its offshore capabilities by combining the center's quality processes, skilled development team and low cost of operation allows Mertech to compete for implementation and maintenance contracts on a fixed price/fixed time basis.
Mertech has the ability to develop, implement and maintain business solutions through its Offshore Development Center (ODC), at high quality and low cost. It has the ability to attract, develop, motivate, organize and retain the talent needed to continuously improve its software development capability.

Proven Methodologies: Mertech follows proven development and implementation methodologies, with implementation toolset, which are designed to minimize the time required to develop and implement the end-to-end solutions and services for its clients.

Its clients pay for the real value of services NOT for IT vendor's overheads!

Mertech strives to address today's typical challenges of service industries:  Back

C H A L L E N G E

M E R T E C H   S O L U T I O N S

Customer base saturation - no growth

Enable its clients provide new and innovative solutions

High Service and Support cost

Allow customers service themselves

Rapid technology changes

Ensure investment protection

Growing customer demand - anytime, anywhere

Enable personalized interactive service to customers