ABOUT MERTECH
BUSINESS OVERVIEW
VALUE PROPOSITION
Mertech was formed in 2001 in UAE with industry experts of Banking. Mertech founder
realized the need of business and technical experts to "Bridge the East and West
through Technology" and established Mertech to service the Financial Industry. Our
vision is to use he best of the world technical and business expertise to
optimize the benefits to our customers. We operate in Middle East, Africa, USA, Europe
and offshore development facilities in India.
Our consultants experience with Fortune 500 and SMB clients will help us to
align our customer's technology with business. Through our strategic alliances
and partnerships we are able to offer clients best-of-breed solutions and
services, which is in keeping with our commitment to total customer
satisfaction. Proven methodologies, tools and a strong knowledge base support
our full system integration capabilities. The blend of domain expertise and
technical competence, together with a flexible pricing and delivery model gives
the client a better choice from our value-added solutions and services.
All these add up to the client getting highest value for the investment made.
This falls in line with our Mission: To be a customer-centric, leading provider
of innovative, cost effective IT solutions and services of utmost quality to our
clients; to streamline and improve our clients' business performance through new
business and technology paradigms... thus enabling success of clients'
enterprise.
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ABOUT MERTECH
BUSINESS OVERVIEW
VALUE PROPOSITION
As a global IT services and professional
consulting organization, for customized, enterprise wide solutions, it has
focused its service offerings in the vertical industries in which it has built
expertise. These industries include: Financial Services such as Banking,
Manufacturing, Retail / Trading etc.
It provides customers services for e-commerce and enterprise software selected
by Mertech and/or its clients; to closely match the business needs of above
mentioned specific market segments. Its strategic alliances give its customers
access to the latest developments in technology-based business solutions,
including business process automation, industry specific solutions such as,
Disaster Recovery & Business Continuity, Specialized Financial Services,
Business Process Re-engineering, enterprise resources planning, customer
relationship management, business intelligence and supply chain management.
Mertech's delivery model is supported by these strategic alliances and
partnerships.
By customizing, configuring and integrating core business systems with B2B and
B2C applications, Mertech can create for its customers an end-to-end technology
Value chain that delivers e-commerce and enterprise solutions across the entire
enterprise.
Key to its strategy is the Offshore Development Center in India, which provides
24-x7 development and support. Mertech has the ability to attract, develop,
organize and retain the talent needed to continuously improve its software
development capability.
Mertech's Application Management services are focused on the support of outsourced
Business applications, various specialized industry solutions/services,
Enterprise applications implementation/services and maintenance services.
Application Management services provide full life cycle support of clients'
applications through its onsite resources and offshore facilities.
Mertech provides a wide range of information technology services, including
enterprise-wide business process solutions, IT training solutions, systems
integration and custom software development based on leading technologies.
Mertech provides its services directly and indirectly to end-user organizations,
or as a member of consulting teams assembled by other IT consulting firms.
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VALUE PROPOSITION ABOUT MERTECH BUSINESS OVERVIEW
Mertech provides innovative, cost effective IT
solutions/services and improves its clients' business performance, by smartly
integrating business objectives and information technology. Mertech delivers
highest value for clients' investments through its services portfolio such as
strategic business consulting, enterprise application services and industry
solutions & specialized services, by combining:
Competence in a range of Industries, Disciplines and Technologies: Mertech's
consultants and its strategic alliances have expertise in Business Consulting,
Enterprise and back office applications and industry specialized services
through a best-of-breed solution services and computing technologies, including
Internet, client/server architectures, object-oriented technologies, CASE,
distributed database management systems, MAINFRAME connectivity, LAN/WAN and
telecommunications technologies. Mertech believes that its personnel are effective
because of their technical excellence, their industry experience and their
strong grounding in the disciplines of project implementation and management.
Customer-Centric Approach: Mertech's project managers and consultants maintain
on-going communication and close interaction with customers to ensure that they
are involved in all facets of a project and that the solutions designed and
implemented by Mertech meet the customer's needs. Mertech's goal is to provide
training to its customers during a project to achieve high levels of
self-sufficiency among its customers' end users and internal information
technology personnel. Mertech believes that its ability to deliver the requisite
knowledge base to its customers is critical to fostering long-term relationships
with, and generating referrals from, existing customers.
Flexible Offshore Development and Support Model: Mertech leverages its offshore
capabilities by combining the center's quality processes, skilled development
team and low cost of operation allows Mertech to compete for implementation and
maintenance contracts on a fixed price/fixed time basis.
Mertech has the ability to develop, implement and maintain business solutions
through its Offshore Development Center (ODC), at high quality and low cost. It
has the ability to attract, develop, motivate, organize and retain the talent
needed to continuously improve its software development capability.
Proven Methodologies: Mertech follows proven development and implementation
methodologies, with implementation toolset, which are designed to minimize the
time required to develop and implement the end-to-end solutions and services for
its clients.
Its clients pay for the real value of services NOT for IT vendor's overheads!
Mertech strives to address today's typical challenges of service industries: Back
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